Wednesday 4 November 2009

Hands up for change

I think I've mentioned before that we're in the middle of a major re-organisation at work - many of us changing roles, all of us changing the way we work (culture). I was speaking to a colleague today about the process, and the associated frustrations, which led me to a half-formed thought about the stages of changing roles. Driving home it grew a bit. It's still rough around the edges, but...

I think that there are four changes that are needed when people stay in an organisation, but change their remits.

1 - Handover
This happens before the change is implemented, and involves discussing the role with the next incumbent; highlighting issues; passing on information etc.

2 - Hand holding
This straddles the change date and covers helping your colleague settling in by taking them to meetings; introducing them to key contacts; answering their questions as they take the reins.

3 - Hands free
This should cover the first few months - being there when called upon; finishing any tasks that require continuity.

4 - "Hands off!"
This is when the new postholder is confident in the role and wants to stamp their own mark on the job. It should include a 'thank you' and a 'please go away now'.

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